Hanoi Free Walking Tours - logo +84 933 190483
AROUND 700 TRIPADVISOR REVIEWS

What our guests say

We have been running free walks since 2012, long enough to have a public record. Here is what it looks like, and what people mention most often.

Tripadvisor reviewsAround 700
Five-star shareAbout 90%
Guiding since2012

How guests rate the walks

Guests who fill in our own review form score four things. The pattern has been stable for years: organisation and safety score highest, and value for money is never the problem when the guiding is free.

What is ratedTypical score out of 10
Service9.3
Organisation9.7
Value for money9.3
Safety10.0
These are averages from guest forms for the Old Quarter half-day walk, our most-booked route. Individual tours vary.

In their own words

A guest called Brian, after the full-day city walk: his guide met the group at their hotel, took them through the Ho Chi Minh Complex and the Temple of Literature in the morning and explained why the colours, the architecture and the temple customs are what they are. In the afternoon they walked the Old Quarter, and she pointed out the food stalls worth queueing for even though they had not booked a food tour. His summary was that it felt less like a tour and more like a day with a friend.

That comparison — friend rather than guide — is the one that comes back most often. The second most common is surprise at how much history a twenty-year-old can hold in their head.

What people mention most

  • The guides' English, and how hard they work at it.
  • Being taken to food they would never have ordered on their own.
  • Getting the reasoning behind what they were looking at, not only the dates.
  • How easy booking was compared with a paid tour.
  • Wanting to give something back to a club that charges nothing.

Read or write one yourself

Our Tripadvisor page carries the public record, and our own [feedback page](page/feedback) explains what happens to comments you send us directly. Both help the next student guide more than you would think.

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Frequently asked questions

Are these reviews verified?
The Tripadvisor ones are, under Tripadvisor's own rules. The scores in the table come from forms our own guests filled in after their walk.
Why do some tours show no rating?
Newer routes and rarely booked ones have not collected enough responses to be worth publishing an average for.
Where can I leave a review?
Tripadvisor, our Facebook page, or straight to us through the feedback page.

See also